PRIVACY POLICY

Last Updated: 16 January, 2026.

This Privacy Policy sets forth the terms under which Nueva Matacapan Tabacos, S.A. de C.V. uses and protects the information that you provide when you use this website. We are committed to the security of our users' data. When we ask you to provide personal information by which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, and we encourage you to continually review this page to ensure that you agree with any such changes.

INFORMATION THAT IS COLLECTED

Our website may collect personal information such as:

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Name
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Contact information (email address, phone number, mailing address)

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Demographic information
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Age verification information (to comply with legal requirements for tobacco products)

Specific information necessary to process orders, deliveries, or billing when applicable

USE OF INFORMATION COLLECTED

Nueva Matacapan Tabacos, S.A. de C.V. uses the collected information to:

Provide the best possible service to our users

Maintain user accounts and track orders when applicable

Verify that users meet the legal age requirements for accessing tobacco-related content

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Improve our products and services
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Send periodic emails with special offers, new products, and other marketing information that we believe may be relevant or beneficial to you

Marketing emails will be sent to the address you provide and may be unsubscribed from at any time using the unsubscribe link included in each email.

DATA SECURITY

Nueva Matacapan Tabacos, S.A. de C.V. is highly committed to keeping your information secure. We use industry-standard security systems and constantly update them to ensure that there is no unauthorized access to your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

COOKIES

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, a cookie is created that serves to collect information regarding web traffic and facilitates future visits to our website. Cookies also allow the website to recognize you individually and provide you with personalized service.

How We Use Cookies

Our website uses cookies to:

Identify the pages that are visited and their frequency

Provide statistical analysis of site usage

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Remember your preferences and settings
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Verify age compliance for tobacco product regulations

This information is used only for statistical analysis and is handled in accordance with applicable data protection laws.

Managing Cookies

You can delete cookies at any time from your computer. However, cookies help provide better service from websites. Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that if you decline cookies, you may not be able to use some features of our website.

AGE VERIFICATION AND COMPLIANCE

As a tobacco products company, Nueva Matacapan Tabacos, S.A. de C.V. is legally required to verify that all website visitors are of legal smoking age in their jurisdiction. We collect and process age verification information solely for compliance purposes and in accordance with applicable tobacco regulations.

LINKS TO THIRD PARTIES

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected. Therefore, we are not responsible for the terms, privacy policies, or data protection practices of those third-party sites. Those sites are subject to their own privacy policies, and we recommend that you review them to ensure you agree with their terms.

CONTROL OF YOUR PERSONAL INFORMATION

You have the right to control your personal information:

You may restrict the collection or use of personal information provided to our website at any time

When filling out forms (such as registration forms), you can check or uncheck options to receive information by email

If you have opted in to receive our newsletter or advertising, you can unsubscribe at any time using the link provided in our emails

You may request access to, correction of, or deletion of your personal information by contacting us at the address provided below

SHARING OF INFORMATION

Nueva Matacapan Tabacos, S.A. de C.V. will not sell, rent, give away, or distribute your personal information to third parties without your consent, except:

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When required by law or court order
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To comply with legal obligations, including age verification requirements for tobacco products

To service providers who assist in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

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The right to access your personal data
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The right to correct inaccurate data
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The right to request deletion of your data

The right to object to or restrict processing of your data

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The right to data portability
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To exercise these rights, please contact us using the information provided below.

INTERNATIONAL DATA TRANSFERS

If you are accessing our website from outside Mexico, please be aware that your information may be transferred to, stored, and processed in Mexico where our servers are located and our company operates. By using this website, you consent to the transfer of information to Mexico.

CHILDREN'S PRIVACY

Our website is not intended for individuals under the legal smoking age. We do not knowingly collect personal information from minors. If you are under the legal smoking age in your jurisdiction, please do not use this website or provide any personal information.

CHANGES TO THIS PRIVACY POLICY

Nueva Matacapan Tabacos, S.A. de C.V. reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nueva Matacapan Tabacos, S.A. de C.V. Carr. Fed. Veracruz-Minatitlán 240, Centro 95812 Sihuapan, Veracruz, México Email: gturrent@tabacaleraturrent.mx

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.